31 Interview Phone Call Etiquette
Etiquette and speaking clearly are also important on the telephone. You will practise correct phone etiquette on this page by doing the following activities:
- Read about language you can use to make phone calls.
- Listen to examples of phone calls related to interviews.
- Practise making interview phone calls.
- Record your interview phone call.
Etiquette is not just important during an interview. It is also important before and after the interview. Etiquette and speaking clearly are also important on the telephone. You may need to use the phone to schedule a job interview. You may have a phone interview. You can also call an employer to follow up after an interview. It is important to know how to speak on the phone and use correct phone etiquette.
A. Review Telephone Language
When you make phone calls,
- Don’t say: “Hello, I am _______.”
- Do say: “Hello, this is _______.”
Click on the links below to read about language you can use to make phone calls. If possible, practise the language with a partner.
B. Listen and Read a Transcript
- As you listen to each phone conversation, shadow read with the speaker.
- If possible, practise reading the conversations with a partner. Switch roles so you each have a turn as the interviewee.
C. Practise and Record Interview Phone Calls
- Read the scenarios below.
- Practise making interview phone calls.
- Use the recording tool below to record yourself (with a partner if possible) making one of the calls below.
- Download and email your recording to your teacher.
     |
Rules for polite behaviour for specific situations
