Our behaviour is shaped by our perceptions, personalities, values, and attitudes. In this module, you will learn how perceptions and perceptual errors affect the way you see the world and the people around you. You will also examine how personality characteristics affect your behaviour and the behaviour of others in the workplace. In addition, you will identify how our own personal values and the diverse values we observe across different generations and different cultures impact workplace behaviour. You will also investigate your attitudes about the organizations in which we work.

Learning about perception, personality, values, and attitudes will help you to understand how people in organizations can appreciate diversity and enhance their job satisfaction and organizational commitment.

Learning Objectives

1. Define perception, personality, emotions, values, attitudes, and job satisfaction.
2. Describe how individual differences impact behaviour.
3. Recognize the role of personality and perceptual biases on decision-making in organizations.
4. Recognize the role of emotions, emotional intelligence, and attitudes on behaviour in organizations.
5. Understand key concepts related to job satisfaction and organizational commitment.