Book Title: Practical Communication for the Modern Office
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Book Description: In this resource, readers will learn about key topics related to professional communication using a psychological lens. Readers will have the opportunity to examine how communication and workplace behaviours are influenced by individual differences in emotion motivation, learning, memory, decision-making behaviour, and personality as they relate to communication and interpersonal relationships in the Canadian workplace.Book Analytic Dashboard
Contents
Book Information
Book Description
In this Open Educational Resource (OER), readers will learn about key topics related to professional communication using a psychological lens. Readers will have the opportunity to examine how communication and workplace behaviours are influenced by individual differences in emotion motivation, learning, memory, decision-making behaviour, and personality.
In the second half of the book, we explore how these individual differences impact our interactions with others in groups and how we lead. The final chapter of the book looks outward to society and discusses ethics from the perspective of individuals and organizations.
This resource also contains case studies that will allow readers to hone their critical thinking skills and apply theory to real-world scenarios. In addition, readers will have the opportunity to reflect on their own knowledge, skills, and abilities using self-assessments for each chapter.
Book Source
This book is a cloned version of Psychology, Communication, and the Canadian Workplace by Laura Westmaas, BA, MSc, published using Pressbooks by Fanshawe College Pressbooks under a CC BY-NC-SA (Attribution NonCommercial ShareAlike) license. It may differ from the original.
License
Practical Communication for the Modern Office Copyright © 2026 by Amanda Dafoe and Keyano College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Subject
Interpersonal communication and skills
Metadata
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Practical Communication for the Modern Office Copyright © 2026 by Amanda Dafoe and Keyano College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.