Glossary

browser

software used to read through the internet

cloud storage

storing files on remote servers rather than locally on your computer

computer peripherals

Hardware attached to a computer that is used to put information into and get information out of a computer; some common examples are keyboards, mice, monitors, speakers, printers, and, external hard drives

cookies

small pieces of data that are sent by a website and stored on your computer

critical-thinking skills

The skills we use to analyze ideas and facts in order to understand the connections between them to form a judgement or opinion

data literacy

The ability to read, analyze, create, and communicate data as information

digital content

Any material that is produced and made available in a digital form; for example, blogs, infographics, videos, and podcasts

digital identity

A person's digital identity is the collection of information about them that exists online. This identity is formed based on their interactions with the internet.

digital literacy

The ability to access, use, evaluate, and communicate information using the internet and various devices such as computers and smartphones

digital media

Information that we create, access, and share in digital form; for example, video, audio, or software

disinformation

False information that is deliberately spread to deceive or mislead people

ergonomics

the science of fitting the worker to the equipment with which they work

hardware

anything about your computer that you can touch; physical parts

hybrid services

A combination of online and in-person services

malware

software that harms your computer

netiquette

being polite and courteous in online interactions such as emails and discussion forums

online collaboration

Using online tools to work with others on a task in an online environment or space

platform

Hardware or software used to host an application or service

platforms
search engine

a specialized website that searches for information across the Internet. Google Search and Bing are two of the most popular search engines, but many more exist.

service modalities

The different methods or ways that services can be provided; for example, online, hybrid, or in person

software

programs that tell a computer what to do

tech savvy

Someone who is knowledgeable or skilled in the use of technology

License

Icon for the Creative Commons Attribution-NonCommercial 4.0 International License

Improving Digital Literacy in the Settlement Sector: Knowledge and Resources Copyright © 2023 by Erin O'Neil and Rozita Amini is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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