Appendix 1: Answer Keys
36 Chapter 1: Answer Key
Reading
After you read
Comprehension
Answer the questions.
- c
- a
- During orientation
- b
- a
- a
- c
Vocabulary
Meaning
Answer the questions.
1.
a) a step or part
b) keep
c) move someone to a higher position
2.
a) demonstrate
b) a good fit
c) potential
d) hard skills
e) influence
Form
Complete the following:
| Noun | Verb | Adjective |
|---|---|---|
| mission | introduce | core |
| values | conform | |
| attitude | ||
| position |
Reading progress check
Comprehension
Answer the questions.
- a
- b
- c
- a
- a
Vocabulary
| Word | Meaning |
|---|---|
| raise | an increase in salary |
| promotion | a move to a better position |
| mentor | someone who can advise or guide |
| adapt | change or adjust to a different situation |
Listening
Excerpt 1: After you listen
Comprehension
Answer the questions.
- a
- a
- a
- a
- c
Excerpt 2: After you listen
Comprehension
Complete the following:
- b
- (6) (1) (4) (2) (3) (5)
- b
Listening progress check
- Start by clicking on the TimeTracker icon on the computer. That will bring you to the time sheet system.
- The first thing you do once you have entered the TimeTracker system is click on My Time Sheet.
- Once you are on the My Time Sheet screen, the second thing you will do is click on the button that says Name.
- Once you have clicked on Name, scroll down the list until you find your name, and then click on it.
- When you click on your name, it will take you to your own profile, with your name on the top.
- Next, in your profile, click on the Time In or Time Out button, depending on whether you are arriving at work or leaving. When you click on the Time In or Time Out button, the computer will automatically enter the current time.
- Finally, when the time appears in the box, remember to click Save so that your hours are recorded. If you don’t click Save, you will have to start over again.
Writing
Common vocabulary used on forms
Put each of the words or phrases below into the correct column:
| First name | Last name | Employment | Birthdate | Telephone |
| Name | Family name | Job | Date of birth | Cell |
| Given name | Surname | Occupation | DOB | Phone number |
| Tel | ||||
| Mobile |
Common form layouts
- You live in Calgary at 1423 Main Street in Apartment 23. Your postal code is T2A 1B2. Write your address following the different formats.
a)
| 1423 | Main Street | 23 | Calgary | AB | T2A 1B2 |
| Number | Street | Apartment | City | Province | Postal Code |
b)
| 23 | 1423 | Main Street | Calgary | Alberta | T2A 1B2 |
| Apt./Unit | Street No. | Street Name | City | Province | Postal Code |
c)
| 2 | 3 | 1 | 4 | 2 | 3 | M | A | I | N | S | T |
| C | A | L | G | A | R | Y | A | L | B | E | R | T | A |
| T | 2 | A | 1 | B | 2 |
- It is the 23rd of March in 2016. Write this date following the different formats below.
a)
| 2016 | March | 23 |
| Year | Month | Day |
b)
23/03/2016 DD/MM/YYYY
c) Year
| 2016 | 03 | 23 |
| Year | Month | Day |
Filling in a form
Speaking
Pronunciation
Task 2
A company’s / values are / also important / when employers / make decisions / to retain employees./ Employers expect employees / to show /the right attitude / and to demonstrate / these values / once they hire them./ They expect employees / to conform / to the company’s culture /and adopt its values. / Many successful employees / use these values / to set goals / for improving their soft skills./ They know / that many companies / promote from within./ They know / that they have a better chance / of getting a higher position / in the company / if they can demonstrate / these values / along with their hard skills. /
Speaking practice
Kevin: Hi, you must be new here. I haven’t seen you before. I’m Kevin from Finance. Pleased to meet you.
Paul: From Finance? Nice to meet you. I’m Paul. Guest Services. This is my first day here.
Kevin: How’s it going?
Paul: Great, actually. I thought it would be information overload, and I was prepared for that. But it is all very well organized here.
Kevin: Oh, yeah. You’ll really enjoy working here. It’s well run, and all the supervisors are great. They really are about empowering everyone to do their best.
Paul: Yeah. And, after lunch, we get to observe people doing the tasks we will be performing. What a great idea—watching the people in action and easing into it like this. I didn’t have this at my last job.
Kevin: And where was that?
Paul: At the Regal.
Kevin: The Regal?
Paul: Yeah. It’s a boutique hotel in Calgary. Have you worked here long?
Kevin: Well, it’s been close to seven years.
Paul: Seven years? You must enjoy your job! Oh, sorry, but I have to rush. I just realized it’s almost one. I promised to meet someone at the reception. It’s been great talking to you, Kevin. Bye.
Kevin: See you later!