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26 Digital Citizenship Introduction

 Tracy Boger

Learning Outcomes

At the end of this chapter you will be able to:

  • Define digital citizenship
  • List and describe the 9 elements of digital citizenship
  • Describe Canada’s approach  to digital citizenship education and policy
  • Identify ISTE Technology Standards for educators and students that relate to digital citizenship.

Digital Citizenship

Digital citizenship refers to navigating the digital environment in a responsible, ethical, and safe manner.  This requires an understanding of digital rights and responsibilities, including digital literacy, online safety, privacy protection, digital legal issues,  the respectful treatment of others, and online physical and psychological well-being.  The 9 elements of digital citizenship (Ribble  & Bailey, 2007) provide a detailed description of the behaviours and skills that are required of digital citizens. Some have argued that these elements should be subsumed into the general definition of “citizen” due to the pervasiveness of technology today (Stansberry, 2018).

 

9 Elements of Digital Citizenship

Digital Access: full electronic participation in society–allowing all technology users to participate fully in a digital society if they choose. Educators can help students understand this topic by identifying what technology tools are available at school as well as in the student’s homes. Then discuss how these tools can help students in the classroom.

Digital Literacy: process of teaching and learning about technology and the use of technology–learning about and teaching others how to use digital technologies appropriately. Provide explanations on how to use the technology tools in the classroom. Do not assume that all students are familiar with them or know how to use them appropriately. Also, take advantage of any opportunity for a “flipped classroom” moment, where students may be able to support the teacher as well as other students in the classroom.

Digital Rights and Responsibilities: those requirements and freedoms extended to everyone in a digital world–protecting the digital rights of others while defending individual rights. Help students to see that technology provides many privileges; and to keep those privileges, students need to facilitate their own and others’ use of technology in an appropriate manner.

Digital Commerce: electronic buying and selling of goods–providing the knowledge and protection to buy and sell in a digital world. Help students identify safe websites when providing sensitive information, such as credit card numbers, by looking for https: or a lock on the URL bar or in the bottom corner of a webpage. Have students talk with their parents to identify safe sites if they purchase items online.

Digital Etiquette: electronic standards of conduct or procedure–being considerate of others when using digital technologies. Explain that technology use is often personal, but its use can affect others (e.g., talking loudly on a cell phone around others). Allow students to provide experiences they have had with technology and discuss how situations might have been handled better.

Digital Communication: electronic exchange of information–understanding the options of the digital communication methods and when they are appropriate. Help students understand when different tools might be most effective, such as using e-mail for more formal communication and tweeting for casual conversations with friends.

Digital Law: electronic responsibility for actions and deeds–having an awareness of laws (rules, policies) that govern the use of digital technologies. Discuss with students the technology rules that are in the school as well as in their homes. Have them explain why these rules are necessary.

Digital Security (self-protection): electronic precautions to guarantee safety–protecting personal information while taking precautions to protect others’ data as well. Provide examples of not sharing and protecting information online; define how much information may be too much.

Digital Health and Wellness: physical and psychological well-being in a digital technology world–understanding the risks (both physically and psychologically) that may accompany the use of digital technologies. Identify with students how much technology may be too much (e.g., sitting for long periods of time, eye strain) and how they can balance its use with other activities.

The  9 elements of digital citizenship were discussed by Ribble and Bailey (2007) in their book, Digital Citizenship in Schools.  The summary above is from Digital Citizenship for Educational Change (Ribble, 2012, p. 150)

Digital Citizenship: the Canadian Context

Canada does not have a single strategy for digital citizenship education, but rather a decentralized approach where provinces, school boards, and schools develop their own programs and policies. At the provincial level,  British Columbia  (British Columbia Ministry of Education, 2015), Ontario (Ontario Ministry of Education, 2020), and New Brunswick  (New Brunswick Department of Education and Early Childhood Development, 2025) have developed Digital Literacy frameworks that address key digital citizenship principles such as the ability to  find, evaluate, create, and communicate information in a safe and ethical manner. Other provinces such as Alberta (Alberta Education, 2012) and Saskatchewan (Saskatchewan Ministry of Education, 2015) have developed Digital Citizenship Policy guides to provide direction for school boards in the development of policies and procedures pertaining to security, online safety, and the ethical and responsible use of technology.

Similarly, at the school board level there is a variety of approaches to digital citizenship education and policy. Some school boards such as the Peel District School Board have a  Digital Citizenship and Use of IT Resources Policy (2024), whereas other school boards integrate digital citizenship principles in broader policies. Certain jurisdictions, such as the Calgary Board of Education (CBE), requires  all of its schools to develop and review their digital citizenship plan annually. Additionally, some schools provide their Digital Citizenship Plan online such as in the case of Lester B. Pearson High school (2024) and Royal Oak School (2024).

Digital Citizenship: the International Context 

Although ITSE’s first digital citizenship technology standards were developed over a decade ago, they have been regularly updated and continue to be relevant today.  Below are the current ISTE Technology Standards for students and educators that relate to digital citizenship. 

 

ISTE STUDENT TECHNOLOGY STANDARD: Digital Citizenship

1.2. Students recognize the responsibilities and opportunities for positively contributing to their digital communities.

1.2.a Digital Footprint: Students manage their digital identity and understand the lasting impact of their online behaviors on themselves and others and make safe, legal and ethical decisions in the digital world.

1.2.b Online Interactions: Students demonstrate empathetic, inclusive interactions online and use technology to responsibly contribute to their communities.

1.2.c Safeguard Well-being: Students safeguard their well-being by being intentional about what they do online and how much time they spend online.

1.2.d Digital Privacy: Students take action to protect their digital privacy on devices and manage their personal data and security while online.

Source: ISTE Technology Standards (2024) https://www.iste.org/standards

ISTE EDUCATOR TECHNOLOGY STANDARD: Citizen

2.3. Educators inspire students to positively contribute to and responsibly participate in the digital world.

2.3.a Create Positive Experiences: Educators create experiences for learners to make positive, socially responsible contributions and build inclusive communities online.

2.3.b Evaluate Resources for Credibility: Educators foster digital literacy by encouraging curiosity, reflection, and the critical evaluation of digital resources.

2.3.c Model Safe, Legal, Ethical Practices: Educators mentor students in safe, legal, and ethical practices with digital tools and content.

2.3.d Manage, Protect Data: Educators model and promote management of personal data, digital identity, and protection of student data.

Source: ISTE Technology Standards (2024) https://www.iste.org/standards

 

Additionally, digital citizenship education continues to be a priority in Europe. During the 26th session of the Council of Europe Standing Conference of Ministers of Education, the year 2025 was declared the European Year of Digital Citizenship Education. As a part of this initiative, member states  agreed to work together to promote digital citizenship.   To accomplish this goal the Council of Europe has developed educational resources targeting policy makers, educators, parents, and children.

References

ISTE. (2024). ISTE Standards.  https://www.iste.org/standards

Lester B. Pearson High School. (2024). Digital citizenship plan 2024-2025. Calgary Board of Education. https://lesterbpearson.cbe.ab.ca/documents/69f2e37c-2c00-4fd7-8caa-0efebc8b8398/LBP-Digital-Citizenship-Plan-2024-2025.pdf

Peel District School Board. (2024). Digital citizenship and use of IT resources policy (Policy No. SAW1207). https://www.peelschools.org/documents/240f23c0-f88c-48c6-b082-2fa2af534637/SAW1207-Digital-Citizenship-and-Use-of-IT-Resources-Policy.pdf 

Ribble, M., & Bailey, G. (2007). Digital Citizenship in Schools. ISTE. https://books.google.ca/books/about/Digital_Citizenship_in_Schools.html?id=YwQmAQAAIAAJ

Ribble, M. (2012). Digital Citizenship for Educational Change. Kappa Delta Pi Record48(4), 148–151. https://doi.org/10.1080/00228958.2012.734015

Royal Oak School. (2024). Digital citizenship plan 2024-2025. Calgary Board of Education. https://lesterbpearson.cbe.ab.ca/documents/69f2e37c-2c00-4fd7-8caa-0efebc8b8398/LBP-Digital-Citizenship-Plan-2024-2025.pdf

Stansberry, S. (2018). Applications of educational technologyOklahoma State University Library. https://open.library.okstate.edu/applicationsofeducationaltechnology/chapter/chapter-14/