Scenario #5: Supporting an Individual with ADHD

Tanya, a community support worker, is meeting with Chris, a 22-year-old recently diagnosed with ADHD who is struggling with time management, employment, and maintaining a daily routine. During their initial session, Tanya uses active listening and open-ended questioning techniques to help Chris explore his challenges without feeling judged. She avoids “yes or no” questions and instead asks, “What does a typical day look like for you?” and “What kind of work would you enjoy doing?” This helps Chris reflect and identify his main concern, which is not being able to stay focused long enough to complete job applications. Together, they begin developing SMART goals—specific, measurable, achievable, relevant, and time-bound. Their first goal is “Apply to three jobs that match my interests by next Friday.” With the SMART goal in place, Tanya and Chris build an action plan that includes setting daily reminders, using a job search app, and blocking 30 minutes a day for applications. Tanya records all of this in her case notes, documenting not just the plan but also Chris’s mood, level of engagement, and any barriers discussed. She ensures that the plan is client-driven, and at each follow-up she refers back to the case notes to track progress and make adjustments. By combining strong helping skills with structured planning and documentation, Tanya supports Chris in moving toward self-reliance and sustained progress.