Practice Questions for Chapter 5: Helping Skills and The Interview Process

Chapter 5: Helping Skills and The Interview Process

1. What is the primary purpose of the interview process in community support work?
   a) To assess clients’ needs and goals
   b) To diagnose mental health disorders
   c) To provide medical treatment
   d) To conduct research
2. Which of the following is an essential helping skill?
   a) Active listening
   b) Providing medical advice
   c) Offering financial support
   d) Conducting research
3. True or False: Empathy involves understanding and sharing the feelings of others.
   a) True
   b) False
4. Which of the following is a questioning technique used in client interviews?
   a) Closed questions
   b) Open-ended questions
   c) Paraphrasing
   d) All of the above
5. True or False: Active listening is an essential helping skill.
   a) True
   b) False
6. Which of the following is a stage in the helping process?
   a) Assessment
   b) Goal setting
   c) Intervention
   d) All of the above
7. True or False: Documentation is not important in community support work.
   a) True
   b) False
8. Which of the following is a responsibility of a community support worker?
   a) Providing legal advice
   b) Supporting clients in achieving their goals
   c) Managing organizational finances
   d) Conducting research
9. True or False: Professionalism includes maintaining appropriate boundaries with clients.
   a) True
   b) False
10. Which of the following is an example of a helping skill?
    a) Providing medical treatment
    b) Offering financial advice
    c) Active listening
    d) Conducting research
11. True or False: Ethical dilemmas can arise in community support work.
    a) True
    b) False
12. Which of the following is a questioning technique used in client interviews?
    a) Closed questions
    b) Open-ended questions
    c) Paraphrasing
    d) All of the above
13. True or False: Empathy involves understanding and sharing the feelings of others.
    a) True
    b) False
14. Which of the following is a stage in the helping process?
    a) Assessment
    b) Goal setting
    c) Intervention
    d) All of the above
15. True or False: Documentation is not important in community support work.
    a) True
    b) False