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Glossary

Aboriginal Rights

Collective rights based on Indigenous Peoples’ occupation of land in what is now Canada since time immemorial.

Academic

Knowledge acquired through peer reviewed research.

Advocacy

The act of seeking to influence public opinion or policy to benefit an individual or group that has experienced discrimination or unfair treatment.

Ageism

Being stereotyped or discriminated against due to one’s age.

Allyship

Supporting a marginalized group without being a member of that group.

Altruistic Motives

Desire or effort to help and support others for selfless reasons.

Assimilation

Policies and practices that attempted to erase Indigenous identity in Canada and force Indigenous peoples to adopt non-Indigenous educational, social, political, and economic systems.

Bereavement

The state of experiencing and dealing with the passing of a loved one.

Code of Ethics

Professional standards to guide the actions of professionals like community support workers and social workers.

Cognitive Changes

The ability of the brain to grow and shift perception through stimulation, new knowledge, and repetition.

Cognitive Disabilities

Conditions that impact mental tasks and cognitive functioning.

Cognitive Health

Mental well-being and the capacity to think, learn, and remember.

Consent

To give explicit permission or agreement.

Continuous Care Homes

Licensed settings that receive public funding to provide long term care to residents.

Counter Transference

Feelings that arise in the helper when prior experiences and relationships in the helper’s life are projected unconsciously onto the client. Feelings may be positive or negative.

Critical Thinking

A higher level thought process where information is analyzed using logic, objectivity, and reasoning to consider all facts and come to a reasonable decision.

Culture

The way of life and traditions of a group of people in a specific place or environment.

Decolonization

Challenging colonial systems of oppression and privilege and reclaiming Indigenous self-determination.

Dependency

To require someone or something else in order to function properly. Lack of self-reliance.

Developmental Disabilities

Impairments that begin in childhood and impact physical, intellectual, and emotional development.

Doctrine of Discovery

A European legal document that grants European sovereignty to lands upon discovery. It was the tool used to extinguish Aboriginal rights and is still referred to in Canadian courts in land rights and treaty rights negotiations.

Educational

Knowledge gathered in a process of formal learning.

Egoistic Concerns

Caring solely about yourself and your own needs, possibly at the expense of others.

Emotional Function

The ability to express, regulate, and be aware of emotion.

Emotions

A state of feeling in response to stimuli.

Ethics

The moral principles that guide how a person behaves or how an activity is conducted. What one considers to be right and wrong, or acceptable and unacceptable.

Eurocentric

Viewing Western European culture as the norm and superior to other cultures and worldviews. Foundation of colonization.

Global North

Nations mainly located in the Northern Hemisphere who are typically regarded as having greater industrial development and economic prowess. Many are current or former colonial powers who benefited greatly from colonialism.

Global South

Nations mainly located in the Southern Hemisphere who are typically regarded as having lower industrial development and economic prowess. Many are or were colonized nations, and deal with the lasting effects of colonialism.

Grief

Deep sorrow and distress caused by the death of a loved one or a significant loss.

Hard Skills

Technical skills that one learns for a particular job. Some examples are computer skills, being multilingual, or having a First Aid certificate.

Holistic Approach

Approaching things with a view of the whole, considering all aspects. An example is considering the physical, social, emotional, and spiritual well-being of an individual, community, or society.

Imperialism

An ideology and policy of controlling and exploiting a foreign territory through military or economic force.

Independence

The process of a colonized nation gaining sovereignty and freedom from colonial rule. Part of the decolonization movement throughout the Global South.

Indian Act

A Canadian Federal law established in 1876 that governs the relationship between the Canadian government and First Nations communities and individuals. Over time, the Act has been amended for being very paternalistic, oppressive, and assimilatory in nature.

Indigenous Resurgence

Movements to reclaim Indigenous ways of being and knowing, advocate for self-determination, and resisting settler colonialism and oppressive colonial policies. Part of the process of decolonization.

Intergenerational Resilience

The passing down of resilience and coping strategies from one generation to another.

Intergenerational Trauma

The passing down of trauma from one generation to another, which has a negative psychological impact. Research suggests that trauma can be passed down genetically.

Intersectionality

The interconnection and overlap of different social categorizations and roles, for example, race, class, colour, gender, ability, sexuality, and many more. The term was coined by Kimberlé Crenshaw.

Landlessness

Being without land due to displacement, often colonial in nature.

Life Transitions

Times in life with significant changes, such as retiring, getting married, or graduating from school.

Memory Loss

Being unable to store or recall memories. May occur due to illness or age. May be temporary or worsen with time.

Mental Health

Psychological and emotional well-being.

Motor Function

Particular movements of the body or muscles to accomplish a specific action.

Personal Philosophy

One's beliefs, needs, and personal views on helping. This directs our actions and approaches.

Physical Disability

Limitation on an individual’s physical functioning. Can be permanent or temporary.

Physical Fitness

A state of well-being, including physical health, strength, and flexibility.

Privilege

Rights, benefits, and advantages given to certain groups of people.

Professional

Application of knowledge and expertise in a public setting.

Professionalism

Skills or competencies that one upholds in the workplace to be successful.

Psychological Safety

A space where individuals can share their thoughts, feelings, and experiences without judgment, and experience safety in an environment or with a group. This includes safety from violence, discrimination, and emotional distress.

Reflection

An interpersonal skill whereby we actively analyze events to make sense of them and respond differently in the future.

Residential Schools

Government-sponsored schools run by the Catholic Church that Indigenous children were forced to attend as part of the process of assimilation. They caused significant harm to all Indigenous Peoples and led to intergenerational trauma, the impacts of which are still felt in Indigenous communities today.

Retirement

To cease working once you reach a certain age. This is usually 65+, although some professions provide an early retirement.

Self-Awareness

A process of searching within to understand who you are, your preferences, motivations, and biases that form your personality and actions.

Self-Compassion

The act of showing kindness and consideration to yourself during difficult moments, in place of self-judgment and criticism.

Self-Reliant

Depending on oneself rather than others.

Settler Colonialism

A form of colonialism where the colonizers never left, but rather populated the land and intentionally displaced Indigenous Peoples through oppressive policies of assimilation and exclusion from the benefits of the land.

Sex Hormones

The steroid hormones estrogen and testosterone. These impact sexual development and reproduction, and fluctuate throughout the life span.

Social Inclusion

The ability of individuals and groups to have a voice and opportunity to participate in their community and society.

Social Learning

The process of learning the skills of reflection, critical thinking, and self-awareness through relationships with others.

Soft Skills

Personal qualities that enhance professionalism and are transferable to many different positions. Nontechnical skills. Some examples of soft skills are having a growth mindset, resilience, adaptability.

Systemic Barriers

Economic, social, and psychological barriers that discriminate against individuals or groups and are enforced through policy and practice in society. Systemic barriers are large scale and often unnoticed by those whom they do not affect.

Trauma Informed Practice

Approaching helping through an understanding of trauma that considers a person's past experiences and physiological responses to stress.

Treaty Rights

The rights set out in treaties between the federal government, the British Crown, and Indigenous Peoples. The rights are constitutionally protected.

Truth and Reconciliation Commission of Canada

A legal settlement between residential school survivors, the Assembly of First Nations, Inuit representatives, and the parties responsible for creation and operation of the schools: the federal government and the church bodies. It has a mandate to educate all Canadians on what happened at residential schools and to provide an accurate version of history and the harms of colonialism.

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Introduction to Community Support Work Copyright © by Janna McCaskill and Leonce Rushubirwa is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.