Practice Questions for Chapter 4: Helping Skills, Ethics, and Roles of Professional Helpers

Chapter 4: Helping Skills, Ethics, and Roles of Professional Helpers

1. What is the primary purpose of helping skills in community support work?
   a) To diagnose mental health disorders
   b) To assist clients in achieving their goals
   c) To conduct research
   d) To manage organizational finances
2. Which of the following is an example of an ethical issue in community support work?
   a) Providing personal opinions as facts
   b) Maintaining client confidentiality
   c) Respecting clients’ autonomy
   d) All of the above
3. True or False: Consent is not necessary when providing support to clients.
   a) True
   b) False
4. Which of the following is a core professional value in community support work?
   a) CUSEN (Caring, Understanding, Support, Empathy, Nurturing)
   b) Self-interest
   c) Profit maximization
   d) Indifference
5. What is the first stage of a client session?
   a) Termination
   b) Building rapport
   c) Goal setting
   d) Assessment
6. True or False: Active listening is an essential helping skill.
   a) True
   b) False
7. Which of the following is a questioning technique used in client interviews?
   a) Closed questions
   b) Open-ended questions
   c) Paraphrasing
   d) All of the above
8. True or False: Empathy involves understanding and sharing the feelings of others.
   a) True
   b) False
9. Which of the following is a component of emotional intelligence?
   a) Self-awareness
   b) Self-regulation
   c) Motivation
   d) All of the above
10. True or False: Documentation is not important in community support work.
    a) True
    b) False
11. Which of the following is an example of a helping skill?
    a) Providing medical treatment
    b) Offering financial advice
    c) Active listening
    d) Conducting research
12. True or False: Professionalism includes maintaining appropriate boundaries with clients.
    a) True
    b) False
13. Which of the following is a stage in the helping process?
    a) Assessment
    b) Goal setting
    c) Intervention
    d) All of the above
14. True or False: Ethical dilemmas can arise in community support work.
    a) True
    b) False
15. Which of the following is a responsibility of a community support worker?
    a) Providing legal advice
    b) Supporting clients in achieving their goals
    c) Managing organizational finances
    d) Conducting research