Resource A3: Scenario #9 – Supporting an Individual with Dementia

Rosa, a 74-year-old woman living with early-stage dementia and limited mobility, recently moved into a supported housing facility after her husband passed away. This major life transition has affected her mental health—she experiences loneliness, anxiety, and confusion due to changes in routine and memory.

As her community support worker, Daniel takes a holistic approach, recognizing the importance of maintaining cognitive health, brain stimulation, and emotional support. He works closely with healthcare providers to ensure Rosa’s medical needs are met while also focusing on her social and emotional well-being. Daniel arranges for Rosa to join a local seniors’ art group and ensures transportation is available, helping her stay connected and engaged. Rosa also lives with a hearing impairment and osteoarthritis, and Daniel advocates for inclusive communication strategies and physical accommodations in her new living space. Rather than viewing Rosa’s disabilities as limitations, Daniel encourages her to set small, meaningful goals—like teaching others to knit, something she once loved. Through empowerment and respect, Rosa begins to regain confidence and a sense of purpose. Daniel’s support highlights the importance of dignity, accessibility, and inclusion in aging, and how personalized care rooted in compassion and understanding can improve quality of life for seniors living with disabilities.