References and PD Resources
for The Program 
This section includes resources that informed this section, as well as resources (academic articles, websites, videos, tutorials, courses, etc.) for professional development and further learning on this topic.
Abbott, M. L., Lee, K. K., & Rossiter, M. J. (2018). Evaluating the effectiveness and functionality of professional learning communities in adult ESL programs. TESL Canada Journal, 35(2), 1–25. https://doi.org/10.18806/tesl.v35i2.1288
Affiliation of Multicultural Societies and Service Agencies of BC (AMSSA). (2018). BC LINC guidelines.
https://www.amssa.org/wp-content/uploads/2018/03/BC-LINC-Guidelines-2018.pdf
Alberta Education, International Education Services Branch. (2010). Handbook for international education administrators. https://open.alberta.ca/dataset/7c76d5c0-8598-4b22-8afa-d190388b7fd4/resource/3ed19e70-2d20-472d-9a02-262e258f28d6/download/4468429-educ-international-education-administrators-handbook.pdf
Araf, M., Atkinson, J., Bourke, A., Ecker, E., Peters, M. A., Shearer, N., Vanderveken, J., Weerakoon, Y., & Zeldenrust, G. (2018). Language Instruction for Newcomers in Canada (LINC) program at Mohawk College. Exploring students’ experiences and transition to postsecondary education and employment. https://www.mohawkcollege.ca/sites/default/files/City%20School/Final%20LINC%20Report_Community_Use%20(002).pdf
Baril, L. (2011) Language Instruction for Newcomers to Canada (LINC): Suggestions for improvements. [Unpublished master’s research paper]. Ryerson University. https://digital.library.ryerson.ca/islandora/object/RULA%3A6060/datastream/OBJ/download/Language_instruction_for_newcomers_to_Canada__LINC___suggestions_for_improvements.pdf
Beatty, B. J. (2020). Hybrid-flexible course design: Implementing student-directed hybrid classes. Ed Tech Books. https://edtechbooks.org/hyflex
Better Buildings Neighbourhood Program. (2012). Business model guide: Non-utility program administrator business model. https://www.energy.gov/sites/prod/files/2014/01/f6/non_utility_program_administrator_business_model.pdf
Cambrian College Teaching & Learning Innovation Hub. (2020). HyFlex course development guide. https://teaching.cambriancollege.ca/wp-content/uploads/2018/03/HyFlex-Course-Development-Guide.pdf
Canadian Intellectual Property Office. (2019). A guide to copyright. https://www.ic.gc.ca/eic/site/cipointernet-internetopic.nsf/eng/h_wr02281.html
Citizenship and Immigration Canada (CIC). (2010). Evaluation of the Language Instruction for Newcomers to Canada (LINC) program. https://www.canada.ca/content/dam/ircc/migration/ircc/english/resources/evaluation/linc/2010/linc-eval.pdf
Davidson, J. O., & Tesh, J. S. (1997). Theory and practice in language program organization design. In M. A. Christison & F. L. Stoller (Eds.), A handbook for language program administrators (pp. 177–197). Alta Book Centre Publishers.
Derwing, T. (2017). The ins and outs of ESL in Canada: How the past can inform the future. TESL Canada Journal, 34(2), 83–96. https://files.eric.ed.gov/fulltext/EJ1170953.pdf
Derwing, T., Diepenbroek, L., & Foote, J. (2009). A literature review of English language training in Canada and other English-speaking countries. A report prepared for Citizenship and Immigration Canada.
Eaton, E. (2017). Perceptions of ESL program management in Canadian higher education: A qualitative case study. International Journal of Learning, Teaching and Educational Research, 16(9), 13–28, https://doi.org/10.26803/ijlter.16.9.2
Elfers, A. M., & Stritikus, T. (2014). How school and district leaders support classroom teachers’ work with English language learners. Educational Administration Quarterly, 50(2), 305–344. https://journals.sagepub.com/doi/10.1177/0013161X13492797
Free Management Library. (n.d.). Program planning and management (business and nonprofit). https://managementhelp.org/programmanagement/index.htm
Government of Alberta. (2021). Personal Protection Information Act.
https://www.alberta.ca/personal-information-protection-act.aspx
Government of Canada. (2016). A leadership development framework for the Public Service of Canada.
https://www.canada.ca/en/treasury-board-secretariat/services/performance-talent-management/leadership-development-framework-public-service-canada.html
Immigration, Refugees and Citizenship Canada (IRCC). (2019). Designated learning institutions in Canada. https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/educational-institutions/become-designated-learning-institution.html
Immigration, Refugees and Citizenship Canada (IRCC). (2021). Learn about funding processes for settlement services. https://www.canada.ca/en/immigration-refugees-citizenship/corporate/partners-service-providers/funding.html
Kaplan, R. B. (1997). An IEP is a many-splendored thing. In M. A. Christison & F. L. Stoller (Eds.), A handbook for language program administrators (pp. 3–21). Alta Book Centre Publishers.
Klinghammer, S. J. (1997). The strategic planner. In M. A. Christison & F. L. Stoller (Eds.), A handbook for language program administrators (pp. 61–76). Alta Book Centre Publishers.
Languages Canada. (2012). Languages Canada’s quality assurance framework. https://www.languagescanada.ca/web/default/files/membership/quality-assurance/LC_QAF_ENG_JULY_2012.pdf
Languages Canada. (2016, March). Code of conduct. https://www.languagescanada.ca/web/default/files/public/LC_Code_of_Conduct_March_2016.pdf
Languages Canada. (2017). Accreditation handbook: Accreditation to the Languages Canada Quality Assurance Scheme. https://www.orioncan.com/wp-content/uploads/2021/10/LCG06-Accreditation-Manual_Orion20179-_v4.pdf
Miller, B. D. (1997). Marketing principles for the language program administrator. In M. A. Christison & F. L. Stoller (Eds.), A handbook for language program administrators (pp. 309–312). Alta Book Centre Publishers.
NEAS Quality Assurance in Education and Training. (2019). NEAS Australia quality practice guide. https://neas.org.au/wp-content/uploads/2019/09/Quality-Practice-Guide_2019-002.pdf
Parrish, B. (2015). Meeting the language needs of today’s adult English language learners: Issue Brief. Literacy Information and Communication System. https://lincs.ed.gov/sites/default/files/ELL_Increasing_Rigor_508.pdf
Russell, F. A. and Von Esch, K. S. (2018, March 26). Teacher leadership to support English language learners. Phi Delta Kappan. https://kappanonline.org/russell-teacher-leadership-support-english-language-learners/
Staczek, J. J. (1997). The language program budget: Financial planning and management of resources. In M. A. Christison & F. L. Stoller (Eds.), A handbook for language program administrators (pp. 219–234). Alta Book Centre Publishers.
Stoller, F. L. (1997). The catalyst for change and innovation. In M. A. Christison & F. L. Stoller (Eds.), A handbook for language program administrators (pp. 33–48). Alta Book Centre Publishers.
Taahyadin, F., & Daud, Y. (2018). Total quality management in school. IOSR Journal of Business and Management, 20(6) 7–13. http://www.iosrjournals.org/iosr-jbm/papers/Vol20-issue6/Version-1/B2006010713.pdf
Teachers of English to Speakers of Other Languages. (2003). Standards for adult education ESL programs, Standards 1 & 4.
The United Way Toronto and York Region (2016, May). Program design & development resources. https://www.unitedwaygt.org/wp-content/uploads/2021/06/Program-Desig-Development-Resources.pdf
Vid Cruiter. (2021). Recruiting volunteers in non-profit organizations can be challenging. https://vidcruiter.com/recruitment-software/non-profit-recruitment-challenges/
Waters, A. (n.d.). Managing innovation in English language education. Lancaster University, UK. https://core.ac.uk/download/pdf/68121.pdf
Wells, D. (n.d). Strategic management for senior leaders: A handbook for implementation. Navy Total Quality Leadership Office. https://govinfo.library.unt.edu/npr/initiati/mfr/managebk.pdf
White, R., Martin, M., Stimson, M., & Hodge, R. (1998). Management in English language teaching. Cambridge University Press.
